Why Organizations Should Encourage Employees to Acknowledge Mistakes And Learn From Them

This episode of Digital Adoption Show features Maria David, Enterprise Sales Manager at Whatfix, and Rafaela Endert, Head of Global Learning at EMD Serono, Inc. discussing Why Organizations Should Encourage Employees to Acknowledge Mistakes and Learn from them to increase employee productivity.

7:47 – How would you advise young professionals just starting out? Do they need to prioritize learning over roles?

• If you don’t have the next three years’ career plan in mind, because things are changing, you’re changing, and you’re learning, don’t stress about it in the earlier phase of your career
• You learn best when you’re out of your comfort zone. You have to find opportunities, take up new responsibilities and you need to push yourself to be brave

14:58 -As a leader, how would you encourage other leaders to accept it and include it in the organizational culture?

• We as leaders have the responsibility to support innovation. It only happens to learn from mistakes and we learn from mistakes. As a leader, you should encourage people to take responsibility and focus on improving themselves rather than the mistakes
• A growth mindset links back to making mistakes. If we really encourage our employees to develop, we just need to support them and make that environment for them to try out something different. Otherwise, we as leaders cannot expect our team to perform differently

19:18 – How can L&D harness employee productivity with social learning? 

• Social learning has already become a priority in some organisations. Social behaviours are learned by observing and imitating the behaviours of others
• Each and everyone’s individual knowledge is really an absolute treasure. The more we support from a central learning perspective, to encourage and support employees to learn on the one hand each other, as much as it’s individually benefiting and leads to high employee productivity, but also ultimately a benefit for the company.

Rafaela Endert

Head of Global Learning at EMD Serono, Inc.