What is Digital Transformation?

Digital transformation refers to the process of employing digital technology to develop new or adapt current business processes, cultures, and consumer experiences. In other words, Digital transformation is a reinvention of business in the digital age.

From startups and small to large corporations, digital transformation is a must. Many business leaders are unsure what digital transformation entails? What specific actions do we need to take?

Although each organization’s issues and demands may differ, there are a few constants and common aspects among current case studies that all business and technology leaders should consider as they start on digital transformation.

When constructing a digital transformation framework, these digital transformation factors are typically mentioned:

• Customer satisfaction
• Agility in operations
• Leadership and culture
• Enablement of the workforce
• Integration of digital technology